Medi-Cal has certain restrictions and benefits based on your aid code. Please contact your account representative or you may speak directly with one of our Medi-Cal Specialist's Shawna (714.288.3829) or Marcy (714.288.3825).

MSI/IMS only covers emergency ambulance transports. They do not cover hospital to hospital, hospital to residence, or hospital to skilled nursing facility.

It is possible that we simply do not have your insurance information on file. Please contact your account representative with this information as soon as possible and we will bill your insurance as a courtesy to you.

Your ambulance transport may be a non-covered service or applied to your annual deductible. Please contact your account representative to discuss further.

Care Ambulance Service is the billing agency for The City Of Anaheim Fire Department. If you are not a member of their Paramedic Subscription Program, you will receive a bill from Care Ambulance Service for the actual transport and a bill from the City of Anaheim for the response to the 911 call. Please contact www.anaheim.net for more paramedic subscription program information.

Care Ambulance Service is the billing agency for The City of Fullerton Fire Department.  If you are not a member of their Paramedic Subscription Program, you will receive a bill from Care Ambulance Service for the actual transport and a bill from the City of Fullerton for the response to the 911 call. &Please contact (714) 738-6341 for more paramedic subscription program information.

Care Ambulance Service is the billing agency for The City of Buena Park Fire Department.  If you are not a member of their Paramedic Subscription Program, you will receive a bill from Care Ambulance Service for the actual transport and a bill from the City of Buena Park for the response to the 911 call. &Please contact (714) 562-3737 for more paramedic subscription program information.

Care Ambulance Service is the billing agency for The City of Fountain Valley Fire Department.  If you are not a resident of Fountain Valley, you will receive a bill from Care Ambulance Service for the actual transport and a bill from the City of Fountain Valley for the response to the 911 call.

Care Ambulance Service is the billing agency for The City of Montebello Fire Department. You will receive a bill from Care Ambulance Service for the actual transport and a bill from the City of Montebello for the paramedic response to the 911 call in the amount of $294 if you are not a resident of Montebello and for $69 if you are a resident of Montebello.

Care Ambulance Service is the billing agency for The City Of Santa Fe Springs Fire Department. If you are not a member of their Paramedic Subscription Program, you will receive a bill from Care Ambulance Service for the actual transport and a bill from the City of Santa Fe Springs for the response to the 911 call. Please contact Ruth Slusher at (562) 944-9713 for more information on the paramedic subscription program.